I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. In the top right, click the gear icon, and select “Settings” from the dropdown menu. That will take you through the steps to chnage your sign in / username to a non VM email account. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. The moderators will remove the. This suggests to me that the recognition of the email address is the issue. You can find them below or by viewing them in your Outlook. I received an email from Microsoft saying they don't have permission to get my NTL Email. com. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. Both my wife and I still send and receive emails using ntlworld email addresses. . com email address using that email address any more, even though it has it's own separate account number. In an email to customers sent on 23 June, Axel Wehrle, director of. It's been at least 15 years and I wonder what I might be missing in terms of old online friends maybe attempting contact. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. Outlook keeps asking me to log onto "pop. Step 4: On the next screen, select IMAP. lw01. change the secondary account password by selecting View/Change. com email address. I would greatly appreciate any help you can provide in urgently removing our old email accounts. webmail - mail is accessible . I am using a Samsung android tablet, and i have an ntlworld. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. If you want to know more, the updated sections are 6. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. com. Thank you. . Then tap on Account details. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to. com password. com login using a third party (Yahoo username (email address)). hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. Email address. Networking and WiFi. 2 weeks ago. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. Logged out of ntlworld accont. 1 ACCEPTED SOLUTION. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. not my email account password. com. Sign in. I hope someone will be able to similarly put my email. live. Just updated my VM email log in details & now logging in via secondary email. virginmedia. Go to Account settings, then Account details, b. @msmj Each email address has it's own My Virgin Media account so you need to make sure that you sign in with the problem email address which may not be your primary username. I'm a Very Insightful Person. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. That’s why, if you use an email address that ends in @virginmedia. com" (might be a worth a look at your settings). Access your bills, diagnose faults and manage your package. We couldn't reset your password. You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. macbook pro (MacOS Ventura 13. The person who has accessed my account. Contacted Virgin by phone and got it unblocked. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Help > Create new Email address >. That is in the format video-post-mossy-sharp Hey tom-k, Welcome back to the community and thanks for taking the time to post here on the forums. Tuning in Options. com :Y54kpX5g: curl -v smtps://smtp. Get the latest on customer exclusives and sort out admin with ease. If you occasionally temporarily lose a message, it's because you didn't change the maximum number of server. The primary has been hacked and I was advised to change the password. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. All e-mail accounts send and receive e-mails properly. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. The advice I offer is my own and does not represent Samsung’s position. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. in. Select the necessary file saving option from the list that appears. Sorry for the inconvenience this may cause you. On the right side select other users. Virgin Media. Virgin Media. Forgotten your login details? Keep me signed in. So i need someone to migrate just the email account to my new account. If its linked to your current active account we should be able to re set this for you. emails no longer being received. We would like to show you a description here but the site won’t allow us. not my email account password. Help > Create new Email address >. But my email address used to end in ntlworld. I received an email in my account yetserday telling me I had been hacked then lots of password resets. bloggs3 Password: whatever you use to access your email addressPromise. ntlworld. It's my main communication stream. @virgin. My Virgin Media makes managing your account easier with all your information in one place. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. com. thanks in advanceRecovering NTLWorld account. Forgotten your login details? Keep me signed in. basically when i log into my normal virgin account, i get the 'Your mailbox is unavailable' message. Enter your full email address again in the "Username" field. So that part should now say something like " youremailaddy@ntlworld. My email on iPhone 11 will send but not receive. com, I'm signed in ok and according to my profile my email address is. Those are classic signs that the email account is in the process of being deleted. Three accounts all using the @ntlworld . My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. @ntlworld. @Kateylady The terms and conditions of the VM broadband account specified that any email address provided through the account would be deleted 90 days after the account is closed. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. com. Mark as New; Bookmark. changing the password changes the account login password. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Enter the incoming server name imap. Sign into the. . The route to App Specific passwords is now. virginmedia. Try. BT ID or Email address. com mailbox, which would also require you had an address ending in. We would like to show you a description here but the site won’t allow us. Virgin Media has gone down for hundreds of customers Credit: PA. Mark as New;. In the “Check mail from other accounts” section, click “Add a mail account”. Forgotten your login details? Keep me signed in. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. I have been without my ntlworld email now for 2 weeks. My Facebook account was hacked yesterday using my ntlworld email address. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. How can I do this? - 5299558. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. ntlworld. We strongly recommend you use a. Hi, just setting up new phone and can't remember my ntlworld email password. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. All forum topics; Previous topic; Next topic; 1 REPLY 1. The hacker is currently changing passwords on old accounts and taking control of my identity. com email address that has been hacked and need to close it down. DevinMigrating @ntlworld. Log in to your Virgin Media Business Mobile Account. com" asking for username and password. On the rare occasion the email takes longer than 90 days. 18-01-2021. I gave up after a call back from the v. ntlworld. BT. Try that and see how it goes. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. com -u username:password. Sign into the account here:. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of the page and select Virgin Media Mail. Working fine here. For fraudulent e-mails, forward to phishing@virginmedia. I can't seem to log in though. Get the error message Unable to log in. co. com email address. Since 5th Aug, the body of my ntlworld. 2) Once you have pasted it into Word, replace "Username" with your full Virgin Media / Ntlworld email address, and. . If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. 08-08-2023 16:43 - edited 08-08-2023 17:10. Each email address has its own 'My Virgin Media account'. in Email a. @blueyonder. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. You’ll find these details on your bill or welcome email. They can then look to update the contact information on the account to a different email address for any future correspondence. Hello chrisgallagher. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. Check your email for free. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. uk. UK time (just over 9 hours) with login failures and failures to find the servers. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Contacted Virgin by phone and got it unblocked. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. It's a @ntlworld. Why can’t I log into my Ntlworld email? Re: Can’t login to ntlworld email If the address in question is not the primary one for the account try: go to My Virgin Media > My Profile > Manage accounts. iphone (iOS 16. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). com account. Please look out for the PM. com. I just want the email address deleted. The password change will only affect the specific email address that you are signed into. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. not my email account password. . So sorry to hear about the recent issues with accessing your Mum's email service via a clientmail service (Thunderbird). not my email account password. Solved: I am suffering from a what seems to be a common problem. That will still take you to. Once I'm in my account I used to be able to access my ntlworld. Coming back to the loop you are in. net or virginmedia email accounts. That will take you to the relevant "My Virgin Media" account for that email address. virginmedia. However, VM continues to support the existing email accounts of VM broadband customers. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. @blueyonder. If this is your ISP or your e-mail provider you would not be asked to do this (unless they made some sort of change - so you need to contact them safely to see what is happening). Also, just to note. Graham_A. Thanks again for the reply. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. ntlworld. It appears that after the latest iOS update, ntlworld. In the next step, select the "Import emails from my other account (POP3)" option and click "Next". Forgotten your login details? Keep me signed in. 9. Solved: I have a few . I have connected my ntlworld email to my virginmedia account and was able to access through this. 3) Ideally I would delete the ntlworld. Just so some may see this, it seems mine works better for my second account if I log in from mail. virginmedia. BT. com, @ntlworld. On the right side select other users. com e mail address. com" from I think "imap. Enter the password for your Apple account and then select the arrow. 6 - 6. 1 ACCEPTED SOLUTION. The sad thing is that if VM had complied with their own Terms and Conditions they would have deleted these old ntlworld email accounts 90 days after your previous. It's absolutely free. Networking and WiFi. Mailbird might be able to detect server settings for Ntlworld. Then, open the Settings panel and go to the General Settings section. virginmedia. Let us know if this helps 🙂. 0 Kudos Reply. that is skyHi. net. I use Windows Mail to access my ntl emails but as only the most recent mails are saved there, from time to time do need to log into webmail to find historical mails. Login into your Virgin Mobile account and unleash your mobile’s full potential. Step 3: Enter your new email address and click Connect. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. We have tried changing our password in My Virgin Media but this has not resolved the issue. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. Log in to your Virgin Media Business Mobile Account. I see others have experienced the same issue and you have been able to address the problem via PM. netvirginmedia. BT. Help!! My settings are. Stupidly, our old Ntlworld account which is somewhat inactive. This can and does affect all the domains listed above. * Call costs may vary. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. My old ntlworld. While you are on that page, make sure you set up a Password Recovery Question. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. 2) Once you have pasted it into Word, replace Username with your full Virgin Media / Ntlworld email address , and Password with your current email account password. on 28-04-2023 19:30. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Get the latest on customer exclusives and sort out admin with ease. The Virginmedia email system is clearly broken. Clear browser cache and cookies. In response to jg60. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). At 11am today, my email account suddenly locked me out. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. com. sign in with the primary account authentication credentials. then sign out and wait 20-30 minutes before trying to access the email account again. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. Watch out for the purple envelope. com mailbox, which would also require you had an address ending in @outlook. However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. I went ahead and checked both email addresses, and I can see that there's a Jotform associated with the email address home. Sign into the account here:. Joining in Options. ntlworld email/password, i need to log back out and lock in with the xxx. I am using a Samsung android tablet, and i have an ntlworld. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. SpeedI'm getting worried and daren't log out of Windows. We think there may be a problem with the email address you’re using. Then click on the " Account settings " tab and then the " Account details " tab. Dad has no idea what his password is! On the View tab, select View settings. Following all the advice removing the account it won’t let you re add it back in. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. i put this password in years ago, anyway it won't let me reset the password. com and we’ll look into them. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. com or blueyonder" etc. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. I have returned home, and i was able to send them first time! I was at my girlfriends over the weekend, so maybe it is her Router that is blocking the connection to the Servers. Can anyone help with a complex problem caused by old age. Forum Team. com email. Setup Your Ntlworld. Do not reply to anything they send or open any attachments or click on any links or e-mail. com email account in the "Password" field. e. com email address with outlook is still not working. net email users. Click the “Accounts and Import” or “Accounts” tab. JaneG1. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. Thank you for reaching out. Check server status. Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. on 05-08-2023 09:08. Please enter the email address you use to sign in to your My Virgin Media account. Change your browser. 2) - mail is accessible using Apple mail. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. To confirm, can you log into your secondary email account? ^Martin. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. Gmail is email that's intuitive, efficient, and useful. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Forum Member. ntlworld. Tech Support is open 24/7 on the numbers below. com email address in the window that opens, and click on the “Next” button. VM say they have made that change to improve the security of VM email accounts. uk" and the account was blocked while I was sending them). Forgotten password for ntlworld. NikTheGeek. My mother is a VM customer with an Ntlworld email address. To delete all the messages in a Deleted items. All ntlworld references should now be changed to virginmedia. com offers email hosting services for all your email needs. As Graham_A has linked, if you follow that link it will ask you to sign in, on the password screen it will give the option to reset this if needed. com. Hello there I have an old ntlworld email that I can't log into anymore. Options. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. virginmedia. " Virgin. How do i contact VM?I have forgotten my password @ntlworld. Instead log out of that account and then try to log into the Ntlworld email address via this link. I am sorry to hear that you are unable to access the email and emails only remain active on active account. I have the same problem with a blueyonder email address that has been changed today to a gmail acct, as per instructions from Virgin Media. Options. If you're looking to access your TV, broadband and phone account including your email, sign in here. co. But I have continued to use my ntlworld email account problem free. Virgin Media. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. I was using it at the time. 5 Setup: Four e-mail accounts, three are IMAP and one is OWA based. x. com email address. I cannot seem to put in the correct password - it just. If you click on "Learn more" you might find something useful there. 0.